Supply and Install a Fujitsu Ducted Air Conditioning System

Case Study: Atkinsons Air Hervey Bay Installs New 12.5kW Fujitsu ARTH45KBTA R32 Ducted System in Point Vernon Home

When a homeowner in Point Vernon, Queensland, decided to upgrade their ageing ducted air conditioning system, they contacted Atkinsons Air Hervey Bay to provide a modern, energy-efficient replacement capable of cooling and heating their entire home. Their existing system had become noisy, inefficient and unable to maintain stable temperatures during Hervey Bay’s hot summers and cool winter nights. With a growing family and increased use of indoor spaces, the homeowner needed a reliable and powerful system that offered total climate control across multiple rooms.

After inspecting the home’s layout, ductwork, and electrical supply, Atkinsons Air recommended the 12.5kW Fujitsu ARTH45KBTA R32 High Static Single Phase ducted air conditioner, paired with a 5-zone control system. This combination provided the right balance of capacity, airflow performance and energy efficiency for the property’s size and living arrangements.

Project Goals and Client Requirements

The homeowner’s key objectives included:

  • Upgrading to a modern, efficient ducted system

  • Improving airflow and temperature consistency throughout the home

  • Implementing zoning to allow selective cooling and heating

  • Reducing energy consumption

  • Installing a system using environmentally friendly R32 refrigerant

  • Ensuring quiet operation for bedrooms and living spaces

The Fujitsu ARTH45KBTA ticked all the boxes. With its high static design, it can deliver strong airflow through larger duct runs, making it ideal for full-home installations. The R32 refrigerant further improves energy efficiency while reducing environmental impact.

Pre-Installation Assessment and System Design

Before installation commenced, Atkinsons Air Hervey Bay completed a detailed assessment to determine the ideal placement of the indoor fan coil unit, outdoor condenser and duct network. Key considerations included:

  • Maximising airflow to living areas and bedrooms

  • Reducing noise transfer through appropriate mounting systems

  • Designing the 5-zone layout for optimal energy savings

  • Connecting new ductwork to existing outlets where possible

  • Ensuring the electrical supply met Fujitsu’s specifications

  • Planning drainage routes for condensate management

The 5-zone configuration was tailored to the homeowners’ lifestyle, dividing the home into living areas, kitchen/dining, master bedroom, children’s bedrooms and a flexible-use zone. This allowed the homeowner to control temperatures in specific parts of the house rather than running the entire system at once.

Professional Air Conditioner Installation and System Integration

The installation began with carefully removing components from the old ducted system, ensuring safe handling of electrical connections and outdated insulation materials. Once the space was prepared, the new 12.5kW indoor fan coil was installed in the ceiling cavity using vibration-reducing mounts to ensure whisper-quiet performance.

Atkinsons Air Hervey Bay installed new insulated ductwork designed specifically for the high static pressure of the Fujitsu unit. Premium R1.5 and R2.0 insulation was used to reduce heat loss, improve efficiency and minimise noise. The 5 motorised zone dampers were installed and wired back to the zone controller, allowing the homeowner to open or close areas of the home as needed.

The outdoor condenser was positioned on a sturdy, level platform with correct airflow clearances, ensuring long-term reliability and easy future access for servicing. New insulated refrigerant lines were run between the indoor and outdoor units, along with compliant electrical wiring and a condensate drain line.

Commissioning and System Testing

Once the installation was complete, the Atkinsons Air team conducted a thorough commissioning process to ensure peak performance. This included:

  • Pressure testing the refrigerant lines for leaks

  • Evacuating the system to remove air and moisture

  • Charging the system to Fujitsu’s R32 refrigerant specifications

  • Testing each zone for airflow balance and damper operation

  • Verifying thermostat communication with the indoor unit

  • Checking noise levels and static pressure throughout the duct network

  • Running the system in cooling and heating modes to confirm performance

The team then provided a full demonstration to the homeowners, showing them how to control zones, adjust temperature settings and use advanced features to reduce energy consumption. Maintenance instructions, including filter cleaning and recommended service intervals, were also provided.

Outcome and Customer Benefits

The new system delivered immediate improvements in comfort and performance. The homeowner reported:

  • Even and consistent temperatures in all rooms
  • Quieter operation, especially noticeable in bedrooms
  • Significant energy savings thanks to the R32 refrigerant and zoning
  • Greater flexibility, with the ability to run only the areas in use
  • Improved air quality, aided by the Fujitsu filtration system
  • Enhanced home value due to the modern, efficient installation

The 5-zone configuration provided maximum control, allowing the family to cool living areas during the day and bedrooms at night without wasting energy.

Conclusion

This project demonstrates Atkinsons Air Hervey Bay’s expertise in delivering high-quality ducted air conditioning solutions tailored to the needs of Fraser Coast homeowners. By installing the 12.5kW Fujitsu ARTH45KBTA R32 High Static system with 5-zone control, the team provided a future-proof, efficient and reliable climate solution built for comfort and long-term performance.

For reliable, local air conditioning services, including installation, contact Atkinsons Air Hervey Bay to learn more or request a free quote. Tel: 07 5228 3070

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Project Details

  • Location – Point Vernon, QLD
  • Client – Residential
  • System12.5kW Fujitsu High Static Single Phase range ducted air conditioner
  • Task – Supply and install a ducted air conditioning system
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